Many managers often feel isolated in their responsibilities. For these managers, a coach can be a valuable sounding board to give regular, objective support on planning, decision-making and team management issues.

There are also specific situations within the life of the organisation when the coaching process can help managers at all levels improve their individual skills and performance. These include:

• A new appointment or promotion
• Changes in work assignment
• Formation of a new team
• Concerns about management style
• Downsizing
• Interpersonal problems within a team
• Underperformance
• Overall corporate change programme